TERMS AND CONDITIONS OF SALE
1. Purpose
These Terms and Conditions of Sale (hereinafter referred to as “T&Cs”) govern the sale of online training programs offered on the Musique-Head website (hereinafter referred to as “the Site”).
These training programs focus on learning piano and singing through video lessons, PDF sheets, and associated digital content.
Any order placed on the Site implies full and unconditional acceptance of these T&Cs.
2. Service Provider
The service is operated by an independent entrepreneur whose legal information is provided in the Legal Notice of the Site.
3. Products Offered
The Site offers an online training program entitled “Piano & Singing – Musique-Head”, including:
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on-demand video lessons
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educational PDF sheets
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practice exercises
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a structured step-by-step learning curriculum
The content is provided exclusively in digital format and accessible online.
4. Pricing
The price of the training program is indicated on the Site at the time of purchase.
Standard price: €347 (France) or $397 (international, depending on currency and exchange rates)
Prices may be modified at any time, but the applicable price is the one displayed at the time of purchase.
5. Order
The order is confirmed upon full payment via the secure payment platform available on the Site.
Once the payment is confirmed, the user receives immediate access to the training program.
6. Access to the Training Program
Access to the training program is:
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granted immediately after payment confirmation
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personal and non-transferable
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accessible online via a dedicated platform
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provided for lifetime access, unless otherwise stated
The user is responsible for maintaining the confidentiality of their login credentials.
7. Satisfaction Guarantee – 30 Days
The Site offers a 30-day satisfaction guarantee starting from the date of purchase.
The user may request a full refund within this period by contacting customer support via email.
Conditions:
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the request must be made within 30 days of purchase
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the request must include the order number
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the guarantee may be refused in cases of obvious abuse or fraudulent use
8. No Right of Withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content provided immediately after purchase, with the user’s prior express consent.
By validating the order, the user agrees to immediate access to the content and waives their right of withdrawal, while still benefiting from the 30-day commercial satisfaction guarantee.
9. Payment Terms
Payments are secure and may be processed through the payment solutions available on the Site (including online payment platforms such as Kooneo or equivalent providers).
Full payment is required at the time of purchase.
10. Access and User Responsibility
The user is responsible for:
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their own computer equipment
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their internet connection
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the use of their personal account
The Operator cannot be held responsible for technical issues preventing access to the training program.
11. Intellectual Property
All content provided (videos, PDF files, texts, pedagogical structures) is protected by intellectual property laws.
Any unauthorized reproduction, distribution, resale, or sharing is strictly prohibited.
12. Personal Use Only
The training program is strictly for personal use.
Any commercial use, redistribution, or sharing of the content is prohibited.
13. Liability
The Operator strives to provide high-quality educational content but does not guarantee individual results.
Progress depends entirely on the user’s commitment and practice.
14. Personal Data
Personal data is processed in accordance with the Privacy Policy of the Site and in compliance with the GDPR.
15. Governing Law
These Terms and Conditions of Sale are governed by French law.
In the event of a dispute, an amicable solution will be sought before any legal action.
Failing that, French courts shall have jurisdiction.