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Privacy Policy

1. Data Controller

The Musique-Head website is operated by: M Suranga Nissanka
Contact email: contact-formation@musique-head.com

The data controller for personal data is the website operator.

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2. Data Collected

When using the website and purchasing training programs, we may collect the following data:

  • email address (newsletter, forms, course purchase);

  • browsing data (cookies and anonymous statistics);

  • information submitted through website forms;

  • order-related information (order ID, purchase history).

No sensitive personal data is intentionally collected.

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3. Purpose of Data Collection

Personal data is collected for the following purposes:

  • sending informational and educational emails;

  • managing access to online training programs;

  • notifying users about new content (tutorials, PDF sheets);

  • informing users about services offered (courses, future subscriptions);

  • managing user relationships;

  • processing orders and providing customer support;

  • improving website content.

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4. Tools and Third Parties

Collected data may be processed by third-party service providers, including:

  • GetResponse (email marketing and automation);

  • Wix (hosting and analytics);

  • Kooneo (order management and course access);

  • secure payment providers (such as Stripe or PayPal, depending on the case).

These providers act as data processors in compliance with the GDPR and may store data on servers located inside or outside the European Union.

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5. Legal Basis for Processing

Data processing is based on:

  • the user’s explicit consent (newsletter, forms);

  • the performance of a contract (purchase and access to a training program);

  • legitimate interest in providing educational content and improving services.

The user may withdraw consent at any time where applicable.

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6. Data Retention

Personal data is retained:

  • until the user unsubscribes voluntarily;

  • or until manually deleted by the website operator;

  • or for the period necessary to comply with legal and commercial obligations;

  • or after a reasonable period of inactivity.

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7. User Rights (GDPR)

In accordance with European regulations, users have the following rights:

  • right of access to their data;

  • right to rectification;

  • right to erasure (“right to be forgotten”);

  • right to object to processing;

  • right to restrict processing;

  • right to withdraw consent.

These rights may be exercised at any time via the website contact email.

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8. Unsubscription

Every email sent via GetResponse includes an unsubscribe link allowing users to instantly remove themselves from the mailing list.

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9. Data Sharing

Personal data is never sold.

It may only be shared with technical service providers necessary for the operation of the website and related services (hosting, email services, payment processing, course management).

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10. Cookies and Browsing Data

The website may use cookies to:

  • ensure proper website functionality;

  • measure traffic and audience;

  • improve user experience.

For more information, please refer to the Cookie Policy.

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11. Data Security

Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or disclosure.

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12. International Data Transfers

Some data may be processed by service providers located outside the European Union (including GetResponse, Wix, or other tools used for website management).

In such cases, appropriate safeguards are implemented to ensure an adequate level of data protection in compliance with the GDPR.

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13. Policy Updates

This Privacy Policy may be updated at any time to remain compliant with legal, technical, or business changes.

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